Resume

SUMMARY

  • Over 18 total years of experience with the planning, implementation, and integration of applications and technology.
  • Held dual accountability for managing complex large-scale corporate IT projects and leading the organization’s IT process improvement practice, overseeing a team of 15 to deliver IT transformation, process management, IT governance, application development and service management projects.
  • Successfully managed over 15 highly visible projects ranging from budgets of $100K to $1 Million
  • Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures and instilled shared accountability for achieving project milestones.
  • Extensive experience managing/negotiating with vendors to ensure timely and cost effective availability of products and services.
  • The proven ability to build and supervise a strong IS group, including hiring, performance reviews, mentoring, defining and managing to budgets (operating and capital), etc.
  • Facilitated weekly team meeting, individual consulting and yearly performance evaluations to motivate team members and foster a cohesive work environment
  • Communicated regularly with Senior Management and both technical and non-technical personnel to build effective cross functional teams and ensure accuracy, consistency, problem solving and on-time project completion.
  • Managed the Decision Support Group responsible for database administration and developing/distributing over 500 daily and weekly reports to internal users as well as client management.       Reporting tools include SQL Reporting Services, and MS Access.

  

PROFESSIONAL EMPLOYMENT

 

Troy Group(January 2014 – Present)

Senior Technical Manager – Healthcare Solutions

  • Responsible for the project management throughout the entire project lifecycle, including project initiation/proposals, project delivery, business liaison / stakeholder management, post implementation review measuring milestones to determine project remained on schedule while keeping open communication with all stakeholders.
  • Business Management – Define the participation strategy including product roadmap, market entry, and the overall marketing mix.
  • Work with research and development and other technology partners throughout the development of all new solutions to assure a competitively advantage position.
  • Facilitated weekly meetings with development team to ensure project milestones were met and no foreseeable issues were present.
  • Utilized full-lifecycle development methodologies to manage software integration project that achieved results within the allocated time and under budget

Wexford Health Sources (August 2012-January 2014)

Information Technology Infrastructure Manager

  • Planned, Managed and Budgeted $1 million statewide MPLS network roll out including network, server , PC/laptop and software installation to various facilities throughout the state of Florida with limited resources
  • Hired, trained and supervised a 15 member team located in house and remotely providing server and network administration, Helpdesk support and application implementation
  • Facilitated weekly team meeting, individual consulting and yearly performance evaluations to motivate team members and foster a cohesive work environment
  • Communicated regularly with Senior Management and both technical and non-technical personnel to build effective cross functional teams and ensure accuracy, consistency, problem solving and on-time project completion.
  • Managed the Decision Support Group responsible for database administration and developing/distributing over 500 daily and weekly reports to internal users as well as client management.       Reporting tools include SQL Reporting Services, and MS Access.
  • Wexford Health – Managed the design, implementation, and ongoing production support of the voice/data/video technology infrastructure in a rapidly growing and changing nationwide corporate environment
  • Instrumental in the Implementation of a corporate wide help desk ticketing system which allows the IT department to track tickets and effectively resolve technical issues
  • Building and day-to-day managing of the overall IS group including budgeting, recruiting, hiring, mentoring, etc. Includes management of internal and contractor/consultant staff.
  • Ensuring the day-to-day availability of voice and data infrastructure and applications for users at multiple locations, including national (Wexford Health with offices in Pennsylvania, West Virginia, Maryland, Illinois, Mississippi, Florida, and Arizona)
    • Communicated changes, outages, and issues to technical support, site operations and users to ensure issues were resolved in an efficient manner.
  • Extensive experience with Windows 2003 and 2008 Server.  Accomplished in the usage of all tools in the TCP/IP protocol suite used with Server 2008: DNS, DHCP, WINS, etc.

 

Bordas & Bordas Law (March 2012-August 2012)

System Administrator

  • Overseen Information Systems, Network Security, Information and Personnel       Management.
  • Systems Administrator familiar with MS Windows 2000-2003 Server, 2000, XP OS, Active Directory, Domain Name System, and Microsoft Exchange
  • Rectified many issues by instituting best practices in system log analysis, backups, network operating center security, user account/permissions management and systems/software auditing.

 

 

 

The Upper Ohio Valley IPA (March 2003 – March 2012)

Director of  IT

 

  • Over 2 years experience with Allscripts Professional. First working with Allscripts trainers to configure the EMR product to fit the specifications and needs of the physician. Then partnered with physicians and staff to adjust workflow to meet meaningful use. Achieved this by generating the desired meaningful use reports, then using the data to adjust the workflow where it was needed.
  • Performed updates, hotfixes and other modifications needed for each physician to meet Meaningful Use
  • Generated Quality Measures reports within Allscripts Professional
  • Evaluated Products for the West Virginia Health Information Network to provide the interoperability necessary to enable secure exchange of information and will oversee access to health care data to transform health care in West Virginia through improved quality and value.
  • Certified in the Use of  The Misys Electronic Medical Records
  • Help customers define requirements, clarify their current and future technology needs, and determine how to best meet their needs including determining the resources required
  • Evaluated how the Use of Electronic Medical Records would affect workflow and assisted in developing a strategic plan implementing the EMR.
  • Provided a technical assessment for physicians’ offices and determined which Electronic Medical Record would best fit them.
  • Overseen the implementation of the Misys Healthcare System into various doctor offices throughout the Ohio Valley. I performed the Hardware setup, trained in the Misys EMR Application and then troubleshoot any problems an office may have.
  • Administrator of 5 Application, 1Middle-Tier, 1 Exchange Server, 1 IBM AIX Server(s)
  • Provide Hardware and Software Support to physicians, changing workflow to make their office more efficient using EMR(Electronic Medical Records)
  • Setup and maintain users in a windows 2003 environment using Active Controls, Microsoft Exchange for 100+ users
  • Served on the board as Chair of communication of the CSOHIMSS and participated on the Technical committee for the RFP process for the West Virginia Health Information Exchange.
  • Served on the RFP committee for the West Virginia Health Information Exchange
  • Installed the networks needed to maintain the Misys, Eclipsys, ClinicPro, Soapware  PM and EMR Solution using A,B,G,N Wireless technologies, Cisco Routers & switches, Sonicwall VPN Routers
  • Performed updates, hot-fixes and maintenance on the Misys and ClinicPro systems
  • Designed and Implemented a database driven website(www.theipa.com) using asp, html, JavaScript, Flash

 

Ogden Publications (January 2001 – March 2003

Software Developer

 

  • Designed, Implemented and maintained over 40 websites using JavaScript, VBScript, Frontpage, Adobe Photoshop, Macromedia Dreamweaver, Fireworks, Microsoft Access , SQL Server
  • Developed and maintained a classifieds  website implementing ASP(VBScript, Javascript) and SQL Server
  • Setup and Maintained email server for over 500 clients
  • Designed and implemented an auto sales site used by various auto dealers throughout the Ohio Valley
  • Installed and maintained Webtrends which is a web Reporting Software that monitors web traffic for various websites
  • Worked with Macromedia Fireworks and Adobe Photoshop to create and manipulate various images used on web pages
  • Designed and implemented a web based application that reads uploaded text files, formats the file to a Microsoft database and then displays it on an ASP web page.

 

Abbott Foods Food Distributor (December 2000 – January 2001)

Web Developer

  • Designed and Implemented the Abbott Food Web site (www.abbottfoods.com) with use of Visual InterDev, Macromedia Fireworks, ASP, HTML, XSL and XML.
  • Accessed various FoxPro and Microsoft Access Databases, retrieved information and written the information to a spreadsheet or a text file with the use of Visual Basic
  • Created various web applications using Visual InterDev, such as Web Based Queries, writing information to various databases, basic animation, and worked with cookies
  • Designed and Implemented web based presentations using Lotus ScreenCam
  • Performed basic networking operations using Novell and Windows 98

 

Nationwide Insurance Enterprise (July 1998 – December 2000)

Programmer Analyst             

  • Designed and Implemented a Visual Basic Application that deletes selected records from an Oracle Database where certain criteria is met
  • Designed/Analyzed a Visual Basic Program that created a list of prospects by accessing a Oracle Database. The user can limit the search by last name range or specify the number of clients to select.
  • Debug/Analyze current Visual Basic applications that used Oracle to Access a variety of information
  • Developed Visual Basic 6.0 utilities to import and export data to the Oracle Database
  • Designed and implemented a variety of Visual Basic applications to access, create and insert data with the use Oracle 7
  • Setup up a program that established an Oracle connection, then pulled a variety of information based on particular criteria. Once the criteria was met a drive would be mapped to designated server (with user ID and Password) where files would be copied to that specified location. These files would later be run to perform a conversion of that particular Server.
  • Designed and implemented a program to read registry setting in Windows NT. Then check to see if a particular service was running, if one of these criteria were not met the service would be started automatically. If an unwanted service was running, it would be stopped and the correct service would be started. If a problem arose an email and a page would be sent to myself and others that were responsible for this project.
  • Setup a program to initialize an oracle Database connection. Determine if the office is a test office or production office by way of user interface (option buttons). A text file is then opened for output. Oracle 7 is used to query the desired information. Once this query is run, the gathered information is used for parameters to connect to a specific database, where (more specific) information is found. The information that is gathered is written to a text file.

                                                       

 

EDUCATION

Youngstown State University

Youngstown, Oh 44455-3066

Graduated from Youngstown State University for a degree in

Computer and Information Science

 

 

 

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